Privacy Policy
Last updated: June 2025
Room Ready Supply respects your privacy. This policy explains how we collect, use, and protect your information when you use our website, create an account, or place an order.
1. Information We Collect
We may collect the following information when you create an account, place an order, or contact us:
- Name, business name, and business type
- Email address and phone number
- Billing and delivery address
- Order history and product preferences
- Payment method information (processed securely through our payment provider)
- Communication records (email, text, or call history with our team)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Contact you about your account, orders, or inquiries
- Manage recurring and reorder schedules
- Send invoices, order confirmations, and delivery updates
- Improve our products, services, and website
- Comply with legal and tax obligations
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
3. How We Share Your Information
We may share your information with trusted service providers to help fulfill your order, including:
- Freight and shipping carriers (for delivery logistics)
- Payment processors (for secure payment handling)
- Suppliers (for special or direct-ship orders only)
These providers are required to protect your information and use it only for the purpose of fulfilling your order.
4. Data Security
We use industry-standard security practices to protect your information. Your account password is encrypted and is never stored in plain text. Payment information is processed through a secure third-party payment provider and is not stored on our servers.
While we take every reasonable precaution, no data transmission over the internet can be guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential.
5. Cookies and Website Data
Our website may use cookies or local browser storage to remember your cart, session, and preferences. This data is stored locally on your device and is used only to improve your experience. We do not use tracking cookies for advertising purposes.
6. Your Rights
You have the right to:
- Request a copy of the information we have about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
To make any of these requests, contact us at sales@roomreadysupply.com.
7. Retention of Data
We retain your account and order information for as long as your account is active or as needed to comply with legal and tax obligations. If you request account deletion, we will remove your personal data from our systems within a reasonable time, except where retention is required by law.
8. Children's Privacy
Our website and services are intended for business customers and are not directed at children under the age of 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or requests, contact us at sales@roomreadysupply.com or call (252) 227-0073.